I did not have a good experience lately with them either. Complete refusal to accept that they are wrong.
I hesitated to mention them but from doing some online digging awhile back I found that LMC ships their stuff also, so couldn't think of another manufacturer option.
Scott
'
Camano' 1986 F250 Supercab XLT Lariat 460/C6
'Chanute' 1980 F350 C&C 400/NP 435 - Gin Pole
But there ain't nothin' wrong with the radio